Reconciled by a Baby Moose

Reconciled by a Baby Moose

After two fruitless mediation sessions, Dave and Don were still miles apart and more bitter than ever. Best friends since high school, Don had hired Dave to manage his construction crews. Working long hours together, they built a highly successful company. But then a...
Three Ways to Multiply Kindness

Three Ways to Multiply Kindness

This true story from an airline pilot about a fallen soldier’s journey home illustrates a the importance of always being alert to opportunities to show kindness to other people. Here is what the pilot wrote. My lead flight attendant came to me and said,...
The Three P’s of Satisfaction

The Three P’s of Satisfaction

It’s not often that an attorney loses a lawsuit, along with her two million dollar contingency fee, and yet walks away satisfied. I’ve seen similar satisfaction with employees who didn’t get a promotion. With church members who disagreed with their pastors. And with...
Gracious Eyes

Gracious Eyes

Years ago I completed a particularly sad divorce mediation. The husband had tried for years to meet his wife’s expectations, but she was adept at finding fault with everything he did. Shortly after our final meeting, I read an article in Country Magazine in which M.G....
If Your Enemy Is Hungry …

If Your Enemy Is Hungry …

When I graduated from college, I was hired by a medical R&D company that was developing an advanced kidney dialysis machine. Within one year I was promoted to serve as the project manager. That’s when the trouble started. Within 24 hours of my promotion, I...
Falsely Accused

Falsely Accused

I often warn people that when they start studying relational wisdom, real growth comes through “homework.” That’s what happened last week to a young woman I’ll call “Susan” (all names changed), who just shared this story with me. Susan’s boss, Barbara,...