The Nail

The Nail

This is a test. Watch the following two minute video clip and decide which person you sympathize with the most. (If a video screen does not appear below, click here). As you watch it, put aside our all-too-common stereotypes and realize that this exchange could take...
Wounding and Healing

Wounding and Healing

Many of us have no idea how often we wound the people around us. We don’t deliberately set out to hurt others, but because of our natural insensitivity, we frequently stomp on others’ dreams and feelings without even realizing it. The following video clip illustrates...
Building Passport

Building Passport

I have dozens of passports, and I need to renew them constantly. No, I’m not James Bond or Jason Bourne. I don’t fly from country to country using alternative identities to evade the NSA, CIA, or MI6. I just love people. I enjoy meeting, understanding, encouraging,...
Confession Killers

Confession Killers

If you want to make a confession utterly worthless, use one of these three phrases. “I’m sorry if I’ve done something to upset you.” When you use these words, what people hear is, “I don’t know that I’ve done anything wrong, but since you’re obviously...
Really Nice Pants

Really Nice Pants

In today’s movie clip, Will Smith demonstrates the enormous benefit relational wisdom (RW) can have in the workplace. The clip comes from the movie Pursuit of Happiness. It is based on the true story of Chris Gardner. In the weeks leading up to this scene, he ran out...