Three Values that Improve Every Relationship

I’ve hired many people … and fired only a few. My best co-workers thrived because of three key character qualities. The disappointing ones struggled because they lacked the very same qualities. I’ve noticed an identical dynamic in friendships, marriages and...

Spanglish

Today’s movie clip is one of my favorites. It illustrates several key relational skills, including empathy, self-control, and the use of perceptive questions rather than forceful arguments. The clip is taken from the movie, Spanglish. Its central character, Flor, is a...

The Golden Result

We all know the Golden Rule: “Do to others as you would have them do to you.” But do you know the Golden Result? “Other people will usually treat you the way you treat them.” Not always, but usually. Because that’s how our brains are wired. Here is a short movie clip...

The Three Faces of Fear

Fear usually triggers one of three reactions: control, anger or withdrawal (the latter two actually being forms of the first). This is a key insight for improving both your self-awareness and your other-awareness: whenever you encounter control, anger, or withdrawal,...