Develop conflict resolution skills that enable you to reconcile broken relationships, negotiate just agreements and restore genuine peace and unity.
Turning Conflict into Opportunity is a 12-lesson course that equips you with practical skills you can use to resolve conflict and promote deep and lasting reconciliation in your home, workplace and community.
You want to get better at resolving conflict, but you don't have a plan for improvement.
You want to admit your wrongs, but you've never learned how to make a meaningful confession.
You'd like to help others see their wrongs, but you don't know how to offer correction graciously.
You want to be a forgiving person, but you struggle with bitterness when others have hurt you.
You'd like to settle disagreements reasonably, but you never learned effective negotiation skills.
You'd love to help others resolve conflict, but you don't know how to be an effective mediator.
Many of us come from families that seldom handled conflict well. Some family members blew up while others just clammed up. Yelling and blaming let off steam, but then it was icy cold silence while wounds slowly healed.
But we don’t need to be stuck in the patterns of the past. It’s never too late to start doing what’s right. We are designed to grow and improve.
Through this course, you can overcome years of bad examples and bad habits. You can learn to stop blaming others and instead set an example of taking responsibility for your contribution to a conflict, correcting others in a gentle way, and modeling the kind of deep and authentic forgiveness and wise negotiation that truly restores relationships.
This course provides practical instruction, vivid demonstration videos and real-life applications.
This course is not yet available online but can be delivered as a live seminar or webinar.
Set an inspiring example as a peacemaker by modeling remarkably effective conflict resolution skills
Learn when to overlook minor offenses and how to graciously address offenses that are too serious to overlook.
Learn how to confess your wrongs in such a sincere and clear way that others will find it easier to forgive you.
Learn how to be such an effective negotiator that other people will come to you for advice on how to settle their conflicts.
Learn five powerful ways that you can respond to people who refuse to be reasonable.
Ken Sande is the founder of Peacemaker Ministries and RW360™. Trained as an engineer, lawyer and mediator, Ken has conciliated hundreds of family, business, church and legal conflicts. He is the author of numerous articles and books, including The Peacemaker, which has sold over 500,000 copies in over twenty languages.
Ken teaches internationally on peacemaking, conciliation and relational wisdom, which is an enhanced form of emotional intelligence that helps people “get upstream of conflict” by improving their ability to read and manage emotions in themselves and others.
These concepts are being used by businesses, schools and nonprofits around the world and have been taught in the Pentagon, on Capitol Hill and the Montana State Legislature and are being used to resolve lawsuits, strengthen relationships, restore marriages, stop abuse, improve job performance and career advancement, and resolve conflict in families, businesses, schools, prisons and military bases in over 60 countries.
Ken has been certified as a Professional Engineer and currently serves as a Certified Emotional Intelligence Instructor with TalentSmartEQ and as a Certified RW Instructor, Coach and Conciliator with RW360™. He has served as a Certified Professional Engineer and as a member of the Alternative Dispute Resolution Committee of the Montana Bar Association.
Conflict usually provides you with three opportunities: clarify and apply your highest values, serve other people and grow in character.
Real peace is not the absence of conflict but the presence of true “shalom,” which is a combination of peace with other people and peace within ourselves.
Conflict provides the opportunity to clarify your personal values and to live them out more consistently in all areas of life.
Many minor offenses in life can and should be overlooked. But some situations are too serious to overlook. Knowing when to overlook and when to press in is a vital peacemaking skill.
Conflict is usually triggered or magnified by desires in our hearts that turn into demands that cause us to judge and punish one another. This process is sometimes called “the progression of an idol,” and wise peacemakers know how to reverse this process.
When people give clumsy, half-hearted confessions loaded with blaming and excusing, conflicts just get worse. But when we learn how to give a thorough “7A Confession,” the door to reconciliation begins to open.
When we learn the basic principles of confession, forgiveness and interest-based negotiation, we can resolve most of our conflicts by going to the other person and having a gracious, personal and private conversation.
Peacemakers are people who “breathe grace.” They listen for understanding, ask insightful questions and speak the truth with wisdom and grace.
When you’re unable to resolve a conflict through personal, private conversations, it is appropriate to ask one or two respected friends or leaders to meet with you and the other person to pursue agreement.
In this lesson you will learn the “four promises of forgiveness” that help us to forgive others the way we want to be forgiven ourselves.
One of the most effective ways to negotiation substantive issues is to look out not only to our own interests but also to the interests of others. This is the key to effective negotiation, which you will learn when you study the “PAUSE Principle of Negotiation.”
No matter how faithfully you live out the basic principles of peacemaking, some people will refuse to reconcile. In this lesson you will learn five ways to respond to unreasonable people.
You can begin your training with either of these foundational courses. Since Exploring Relational Wisdom® is available online, it’s usually best to begin with that course and then arrange for a live Turning Conflict into Opportunity seminar.
Studies show that the greatest growth in relational skills comes from combining personal study with individual coaching. The next most effective way to promote growth is to study relational peacemaking with a group of people, which helps to maintain momentum and deepen understanding through discussion of practical applications.
This course is currently available only as a Live Seminar taught by an Advanced RW Instructor.
Ken Sande is a Certified Emotional Intelligence Instructor with TalentSmartEQ, the largest corporate EI trainer in the world. When developing RW360’s training resources, Ken drew on that organization’s data-based expertise, along with dozens of professional studies and books by other experts in this field, including Daniel Goleman’s best selling books on emotional intelligence.
Yes. Our training has been approved for continuing ed credit for lawyers, nurses, teachers and other professionals. For more details, click here.
Although this course is rigorous enough to be used by adults in businesses, it is simple enough for parents and children to study together. It can also be used to enable high school students to obtain a “Certificate in Enhanced Emotional Intelligence,” which will enhance their resumes as they seek scholarships and jobs after graduation.
Comparable secular programs cost from $149 to $2,000. Thanks to our donors, we are able to make our training available at a far lower price ($49) so that it is easily affordable to anyone who wants to improve their relational skills. Another reason that we set the price at $49 is because we sometimes give this course to public servants for free, and most government agencies restrict workers from receiving gifts valued over $50.
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Few things in life are more painful than lost friendships, divorce, estranged children or being fired from a job.
A few hours of peacemaking training can help you avoid these crises and equip you to resolve conflict in your home and workplace so effectively that others will ask you how they can learn the skills you have modeled.
